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Questions and answers

Why has the company named as Abylai?
What should a true leader be like? Brave and wise, ambitious and talented, such as Abylai Khan, after whom our company is named.
This is one of the most prominent figures in the Kazakhstan’s history. In the 18th century, Abylay Khan managed to unite the forces of the Kazakh State and turned it into a powerful one capable of defending its interests and increasing its prosperity.
Maintaining equilibrium between opportunities and risks, Ablai Khan pursued a balanced policy taking into account its country’s location - between Russia and China. His flexibility and firmness guided him to brilliant results by solving complex issues in innovative ways.
Leadership qualities are extremely vital in the asset management industry. For those who strive to create the best products on the market, be a reliable one for clients and expand the boundaries of possibilities, the story of Abylay Khan’s achievements and victories is a bright, inspiring example.
What services does Abylai Global Solutions provide?
Abylai Global Solutions is regulated by Astana Financial Services Authority (AFSA) within the AIFC regulatory framework.
AGS is licensed to provide the following services:
  • dealing in investments as agent;
  • dealing in investments as principal (on a matched basis);
  • advising on investments;
  • arranging deals in investments.
Company documents can be found at https://abylaigs.kz/en/disclosure
How do I open a brokerage account with Abylai Global Solutions?
  • Contact Abylai Global Solutions (fill in the form on the website);
  • Provide a set of documents;
  • Select a suitable pricing plan;
  • Sign the Accession Agreement to the General Terms and Conditions on the Provision of Investment Services.
Upon signing of the agreement, we will send you details on how to fund your account. If you chose the ‘Individual’ pricing plan, an account manager will be assigned to you.
What is the minimum amount required to open a brokerage account?
To open an account with AGS, you must be able to fund it with cash or securities in the amount of at least $200,000. If you are opening an account for a smaller amount, please check with your account manager.
Where it could be possible to learn more about the company?
Link to presentation: ABYLAI General Presentation
Can I open an account with AGS if I am not a resident of the Republic of Kazakhstan?
Yes. AGS can open an account for residents of any country, except North Korea, Iran and Myanmar.
How long does it take to open a brokerage account?
At least three business days from the submission of a complete set of documents.
What documents are required to open an account for an individual?
The following documents are required from individuals:
  • A copy of passport/residence permit;
  • A proof of address (passport with registration, certificate from the housing and communal services);
  • bank statements confirming the constant inflow of funds and the presence of an amount equal to or greater than the expected account funding amount;
  • a CV (education, employment or business history);
  • a brokerage report or bank statement that are the source of expected funds/securities transfer;
  • tax returns for the last two years (with a seal of local tax authorities);
  • completed account opening questionnaire (provided by your account manager).
Please check with your account manager for more information.
What documents are required to open an account for a legal entity?
The following documents are required from the legal entity:
  • corporate documents on the company;
  • ownership structure;
  • financial reports;
  • completed account opening questionnaire (provided by your account manager).
  • information on the main beneficiaries of the company (according to the list of documents for individuals, see above);
  • for legal entities – institutional investors, investment companies or securities dealing/management companies:
    • a license to carry out regulated activities on the securities market in accordance with local legislation,
    • list of authorised traders,
    • LEI number,
    • internal policies and procedures.
Please check with your account manager for more information.
Can I open a joint account with a relative (spouse, daughter, father, etc.)?
Yes, you can open a joint account only for close relatives (spouses, children, parents, brothers/sisters). Joint accounts for more distant relatives and between non-relatives are prohibited.
As part of the account opening process, you will need to provide documentation for all account holders.
One of the account holders must be designated as the primary beneficial owner (for property rights and tax reporting purposes). The other account holders will have the right to credit funds to the accounts, as well as to submit trade orders (purchase/sale of securities, currency conversion) and orders for transfers between sub-accounts (platforms).
Fund withdrawals are executed only on the basis of orders submitted by the main account holder.
Do clients have to meet Professional Client status in order to open an account with AGS?
AGS opens brokerage accounts only for Professional Clients, as they are defined by AIFC regulatory framework.
AGS verifies a customer’s knowledge of the financial market as part of the account opening process.
To qualify as a Professional Client, you must have net assets of at least $100,000 (excluding primary real estate) and have an understanding of the workings of financial instruments and their risks or experience in financial markets.
The qualification is assigned to the client based on the results of a special test offered to the client as part of the account opening process.
How to fund the brokerage account?
You can transfer funds to your account from your personal bank account using the details specified on the page https://abylaigs.kz/en/requisites to bank accounts in Bank CenterCredit (Kazakhstan) or Expobank (Russia). Funds can be credited only in the currencies specified in the details.
In the case of a joint account, funds are accepted from any of the account holders.
Please note that there may be restrictions on accepting funds from banks that are subject to international sanctions restrictions.
Is it possible to fund a brokerage account from another person (relative, company account)?
No, transfers to the account from third parties who are not account holders are not accepted. The transfer can only come from the person with whom the brokerage agreement has been concluded or from the other account holders (in case of joint accounts).
In case of incoming transfers from third parties, the payment will be declined.
Can I transfer securities to a brokerage account at AGS?
Yes. Before the transfer, you must provide us with information about the securities you intend to transfer (brokerage report and/or statement from the depository where your securities are held).
Please note that AGS does not accept securities transferred from brokers, asset managers, or custodians under international sanctions.
How much does it cost to maintain my brokerage account?
The pricing plans are depicted in ‘Mandatory Information’ section of our website: https://abylaigs.kz/en/disclosure
Currently, two pricing plans are available to the Company’s clients: Standard and Individual.
What is the difference between the Standard pricing plan and the Individual pricing plan?
Within the ‘Standard’ pricing plan the client manages his brokerage account on his own.
As part of the ‘Individual’ pricing plan, you are assigned to an account manager. He will help you create an investment portfolio based on your goals, advise you on the status of your investment portfolio, and stays in touch of all the questions regarding your investment account (placing orders, transferring funds and securities, providing reports, etc.). You will also have access to a selection of investment recommendations from our team of analysts.
For additional services, please check with your account manager.
How do I change my pricing plan?
In accordance with the General Terms and Conditions on the Provision of Investment Services, you have the right to change the pricing plan with at least 15 days' notice to the broker.
To change the pricing plan, please contact your personal manager or the contacts specified in your brokerage agreement.
How can I keep track of my brokerage account?
Brokerage reports are delivered monthly to the e-mail address specified in the Accession Agreement to the General Terms and Conditions on the Provision of Investment Services. Reports are also delivered daily following the days with active transactions within the brokerage account.
Please check with your account manager for the possibility of setting up an individual brokerage report receipt schedule.
In the near future, the Company’s clients will be able to track their brokerage account via the mobile app and secured personal account on the website.
How to place an order to buy/sell securities or convert currency?
If you have a ‘Standard’ pricing plan, you need to fill in a trade order in the form provided by the Company and send it for execution from the authorised address specified in the Acceptance Agreement to the General Terms and Conditions on the Provision of Investment Services to orders@abylaigs.kz
If you have an ‘Individual’ pricing plan, you can also send orders through your account manager.
In the near future, the Company’s clients will be able to deliver trade orders via a mobile app or a secured non-face-to-face service using an SMS.
What are the brokers working hours for executing orders to buy/sell securities or convert currencies?
Trade orders (purchase/sale of securities, currency conversion) are accepted for execution until 20:00 Astana time (GTM +6).
How is the currency conversion rate determined when a market order is submitted?
The conversion rate depends on the sub-account where the currency conversion takes place and is fixed by the trading desk of the respective bank or broker.
We recommend placing currency conversion orders in lots of at least $50,000 to get the most favorable exchange rate. As a rule, in such cases the spread with the rates on the global FX-markets is minimal. Please note that the bank/broker executing the currency conversion order may include its commission into the quoted rate.
In future, AGS plans to provide its clients access to the KASE exchange for currency conversion operations.
Where are my securities held?
AGS has custodian and sub-brokerage accounts with leading financial institutions in the Republic of Kazakhstan, CIS and the Middle East. The exact requisites vary depending on the security and the venue on which it was purchased.
Customers' money and securities are held separately from the proprietary assets of both AGS and respective custodians and brokers.
Please check with your account manager for exact custody account details.
What securities can I purchase?
By opening an account with AGS, clients get access to all securities traded on the world’s leading trading floors and exchanges (NYSE, NASDAQ, stock exchanges in Europe and Asia). You also gain access to the OTC securities market (Eurobonds) through AGS’s Trading Desk.
We also offer wealthy clients access to structured notes with exposure to the world’s leading indices and/or securities of liquid companies. Please contact your account manager for details.
I hold securities frozen in the National Settlement Depository (Russia). Can AGS help me with unfreezing these securities or transferring them to an account at AGS?
Due to international sanctions restrictions, securities transfers from NSD to custodians in other countries have been suspended.
Will the broker withhold taxes on the income from the brokerage account?
In accordance with the laws of the Republic of Kazakhstan, AGS is not a tax agent for its clients - holders of brokerage accounts. The client is obliged to file tax returns and pay taxes according to his tax residency.
Withholding tax on income (dividends, coupons) is applied in accordance with the laws of security’s issuing country.
AGS will provide all necessary brokerage reports upon the client’s request.